Twitter Power – Joel Comm

March 24, 2010

Riding on the wave of the Twitter phenomena, online celebrity Joel Comm has written this book to give his readers an insight into how to develop their profile and gain those valuable followers. What to expect, some of the chapters An Introduction to the Social Media Landscape What is Twitter and Why Is It So [...]

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Trust Agents – Chris Brogan & Julien Smith

March 18, 2010

Trust Agents has been written for people who are wanting to improve their online reputation through the use of social media and this will enable them to become Trust Agents. What to expect in some of the chapters Trust, Social, Capital and Media Make Your Own Game One of Us Build an Army If you [...]

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Welcome to Customer Futurology

March 16, 2010

Welcome to Customer Futurology, here we will look into the present issues and look at the future of how customers will interact with companies. What will customer expectations be like in the future and will companies be able to deliver to live up to these expectations? Areas which will be covered, include; Customer Experience Contact [...]

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